At Church Canva Templates, we value your satisfaction and peace of mind. We understand that situations may arise where a return or refund is considered. To ensure transparency and fairness, we have established the following Return Policy.

Eligibility for Refund

You may be eligible for a refund under the following conditions:

1. Duplicate Purchases: If you inadvertently purchase the same template multiple times, we will issue a refund for the duplicate transaction(s).
2. Unresolved Technical Issues: If you encounter technical problems with our template that our support team cannot resolve, we will offer a refund.
3. Confirmed Template Defects: If a purchased template has a verified technical defect that we acknowledge and are unable to fix, a refund will be provided.

Non-Eligible Refund Scenarios

Please note that refunds are not granted in the following situations:

• Changed mind or no longer needed
• Shift in style or functionality preferences post-purchase
• Lack of expertise or software compatibility issues
• Accidental purchases (unless due to a website error on our part)
• Subjective quality concerns
• Internet connectivity issues during download
• Unverifiable technical claims

Digital Sales Finality

All digital sales through Church Canva Templates are considered final. However, we may offer refunds at our discretion, in line with our commitment to customer satisfaction and service excellence. Our goal is to maintain fairness and transparency in our refund process, addressing genuine concerns and issues.

Requesting a Refund

If you believe your situation warrants a refund based on the above criteria, please contact us. Our team is dedicated to providing support and ensuring an exceptional experience with Church Canva Templates.

To initiate a refund request, please contact our customer service team with the following information:

1. Your order number
2. The specific template in question
3. A detailed explanation of the issue or reason for the refund request

Our team will review your request and respond promptly with further instructions or questions.

Contact Us

For any questions regarding our Return Policy or to submit a refund request, please reach out to us at:

Email: hello@churchcanvatemplates.com

We’re here to help and ensure that your interaction with Church Canva Templates is positive and satisfying. Thank you for choosing Church Canva Templates for your church marketing needs.